Tuesday, May 18, 2010

Manage Conflict

The role that leaders can play in helping others resolve conflicts is having a postitive attitude and doing things for the greater good. Leaders will make a desicion that is the right desicion and not pick sides. As a leader people look up to you and admire you for being a good person and the ability to motivate people in making good desicions. In a conflict, taking the proper steps will help resolve a problem.
  1. Before speaking make sure that you have gained all composure.
  2. Look at it from the other persons point of view.
  3. Ask for both sides of the story because everyone is intitled to their own opinion
  4. Solve the problem together
  5. Ask for help if nothing is getting resolved

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